What You’ll Do
The Hospitality Manager leads our team in providing best-in-class, off-the-chart, rockstar-level service with hospitality for our Guests. By working with, training and coaching our Associates; the Hospitality Manager drives the highest level of service to ensure our Guests have the best time of their lives.
Hospitality Managers also have general operational responsibilities related to running the venue (opening/closing, managing shifts, etc.) but they make sure these never interfere with the Guest experience.
Additionally, Hospitality Managers may be responsible for overseeing other specific business functions. This might include (but would not be not limited to) hiring, scheduling, Associate development and training, ordering and inventory management, facilities maintenance, and marketing.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Are you an outgoing, dynamic individual, passionate about hospitality and great food? We are looking for an enthusiastic, motivated Sous Chef to join our team and make a real difference in our guest’s experience!
This position is the perfect opportunity for a confident experienced individual with a great understanding of how to deliver fantastic hospitality through amazing culinary creations which will amaze our guests! We are seeking a team player who is ready to go the extra mile on every occasion to delight and astound our guests, and someone who will always look for opportunities to improve our service.
What You’ll Do
The Guest Services Manager (AKA Golf Services Manager) leads their team in providing best-in-class service with hospitality for our Guests. By working with, training and coaching our Associates, the Guest Services Manager ensures our Guests have the best time of their lives.
The Guest Services Manager is responsible for building a strong Guest Services team - hiring, scheduling, Associate development and training, and team building. And they are responsible for all operations activities involved with playing the game of Topgolf - our game system, helping Guests to bays, Guest safety, maintaining golf and game supplies, retail sales, and managing leagues, clinics and academies.
The Guest Services Manager also has general operational responsibilities related to running the entire venue (opening/closing, managing shifts, etc.) but they make sure these never interfere with the Guest Experience.
Topgolf is flat out FUN! We embrace our core values of: Fun, One Team, Excellence, Edgy Spirit, and Caring. Topgolf welcomes millions of visitors to our sites each year so get ready for super-high volume, great energy, incredible career path opportunities and having a blast while you lead the best teams in the industry – that’s Topgolf!
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