Topgolf

  • Application Support Analyst

    Job Locations US-TX-Dallas
    ID
    2018-8274
    Position Type
    Hourly
    # of Openings
    1
    Address
    8750 North Central Expressway
    Category
    Information Technology
  • Overview

    Topgolf is seeking an analytical thinker to assist in supporting a multitude of business applications and processes.  Our business is moving at light speed and it is key that we have the right people at home office to support our global growth!

     

    The purpose of the Application Systems Analyst role is to work with the various departments to ensure we provide the necessary services to support their group.

     

    The focus of the role is to elicit and manage the real needs of internal partners and end users, with the Analyst serving as the conduit for requirements to our technical team.  An Analyst is involved at some level throughout the entire project life cycle, from requirements baseline through verification of fulfillment.  The team needs you!

    Key Responsibilities

    • Conduct application testing support
    • Create and maintain documentation as necessary for operational and security audits
    • Establish new users, manage access levels and reset passwords
    • Analyze and route issues into the proper ticketing systems and update and close tickets in a timely manner
    • Serve as a subject matter expert for multiple applications and/or business processes

     

    Key Qualifications

    Proficient level:

    • Knowledge of SDLC methodologies
    • Knowledge of Project Management Lifecycle
    • Experience within various technology supporting applications
    • Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

    Expert level:

    • Ability to work in a fast-paced environment
    • Excellent verbal and written communication skills
    • Brand advocate and passionate about growing the brand
    • Ability to handle multiple projects and work efficiently and independently
    • Self-motivated to better the business
    • Excellent analytical, problem solving, and organizational skills
    • Desire to learn more and grow with our awesome company!

    Experience:

    • 0-1.3 years’ experience performing in IT function

    Education:

    • Bachelor’s degree or equivalent experience

     

    Topgolf inspires the connections that bring people together for unforgettable good times. Whether it's a date night, girls' night, family outing, happy hour, work breakfast, lunch hour or any other kind of hour, Topgolf makes socializing a sport – literally. Through the premium experience of Play, Food and Music, Topgolf is inspiring people of all ages and skill levels – even non-golfers – to come together for playful competition. Topgolf also brings interactive experiences to the community that facilitate shared moments and deep relationships through Topgolf U golf lessons, weekly leagues, The Topgolf Tour competition, KidZone parties, social and corporate team-building events, and the World Golf Tour (WGT) app. Each venue features high-tech, climate-controlled hitting bays for year-round comfort, delicious food and beverage, live events, music, hundreds of HDTVs and outstanding hospitality. With 31 venues entertaining 10.5 million Guests annually and the world's largest digital golf audience, Topgolf is creating the best times of your life both in-venue and online. To learn more about Topgolf, follow @Topgolf or visit www.topgolf.com.

    Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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