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Hospitality Manager Intern (Operations) - Summer 2018

Hospitality Manager Intern (Operations) - Summer 2018

ID 
2018-6405
Position Type 
Hourly
# of Openings 
2
Address 
5539 North Loop 1604 W
Job Locations 
US-TX-San Antonio
Category 
Operations

More information about this job

Overview

HOSPITALITY MANAGER INTERN OVERVIEW:

 

As a Hospitality Management senior or recent graduate, are you looking for an internship that will prepare you to become a salaried manager in operations?

 

Because we are searching for the next generation of Topgolf Operations Leaders!  

 

HM Interns are the best-of-the-best Hospitality Management students around the nation – they train like Associates but think like Managers! They are natural leaders who are highly dedicated to their professional growth and want to continue their career with Topgolf as an operations leader immediately following the successful completion of the program.

 

The program identifies and engages future Topgolf leaders during their college career. HM Interns obtain hands-on experience in one of the nation's fastest growing sports entertainment organizations. Most importantly, they have the unique opportunity to experience Topgolf's famous culture!

 

Get paid to train hard, have fun and grow your career! 

 

APPLICATION PERIOD:

January 4, 2018 - March 12, 2018

 

INTERNSHIP DATES:

May 21, 2018 - August 19, 2018 (13-weeks, 40 hours/week, Full-time)

*subject to change depending on needs

Key Responsibilities

HOW YOU'LL DO IT

  • Be Actively Engaged and 100% responsible for all training and development...you are training to become a salaried manager in operations!
  • Learn the foundations of each hourly position by working the position:
    • Facilities/Maintenance, Porter/Housekeeping and IT
    • Guest Services
    • Heart of House (Dish, Prep, Pantry, Grill, Fry and Expo)
    • Food Runner, Drink Runner and Busser
    • Bar Back, Bartender
    • Server
    • Event Sales, Memberships, Event Ambassador
    • Office Admin
    • Marketing
  • Work Opening and Closing MOD shifts during each hourly position training shift to learn how, as a Manager, you will Open and Close the venue
  • Complete MOD Open & Close Checklists for each hourly position training shift
  • Work MOD Shadow Shifts assisting the management team to support Associate and Guest experience
  • Work MOD Solo Shifts assisting the management team to support Associate and Guest experience
  • Utilize training materials each shift to ensure a comprehensive training shift is executed the Topgolf Way
  • Write and submit detailed Weekly Recaps to aid in knowledge retention and submit to Managers
  • Maintain a high level of self-awareness of performance of the internship competencies
  • Prepare and deliver a FUN Final Presentation
  • Directly report to the Director of Operations and Operations Managers while working closely with the Training Manager

Key Qualifications

WHAT WE'RE LOOKING FOR

 

EDUCATION:

  • Progress towards degree, major in Hospitality Management or Hotel & Restaurant Management 
  • Minimum senior level or recent graduate (if a recent graduate, must have graduated no longer than 1 year previous to internship semester)
  • Non-hospitality majors will not be considered at this time

EXPERIENCE:

  • Work experienced in the hospitality field, 1+ years (restaurant, hotel, or golf environment) 
  • Leadership experience in the hospitality field, 1+ years
  • Demonstrates a passion and interest for working in a super-high volume, high-fun operations environment

TIME COMMITMENT:

  • Full-time, 40 hours per week
  • 13 week intern program
  • Ability to work varied shifts, including mornings, mid-shifts, evenings, weekends and holidays
  • Willing to commit to continued employment in operations with Topgolf immediately following the internship
  • After the internship, willing to relocate to other Topgolf venues in the nation for a salaried manager position

OTHER REQUIREMENTS:

  • Embraces the Topgolf Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring
  • Ability to work in extreme weather conditions for extended periods of time
  • Eligible to work in the United States without sponsorship
  • A high level of self-awareness, receptivity to change and integrity
  • Excellent communication, time management and organizational skills
  • Energy, passion and enthusiasm
  • A student mentality
  • Leadership potential
  • Ambitious career goals

Connect With Us!

Interested in a different position? Join our talent pipeline for general consideration.