Topgolf is seeking Jedi Knights of change, capable of leading the evolution of technology at one of the fastest growing companies around.
The purpose of this Senior Project Manager role within our Technology Innovation (TI) organization is to manage the delivery of enhanced capabilities across multiple, interdependent projects, each involving multiple teams. This specific role will be focused on defining and leading a program of technology general controls that will drive consistency and efficiency in all areas of technology development, integrations, support and maintenance. What do our auditors need? Who will draw requirements out from our business partners, lead the documentation of sound processes, and work with our architects to define our roadmap? Who could possibly herd all the cats required to turn ideas into tangible results? That’s you my friend. Come lead the charge!
This senior role is familiar with all aspects of project management, the functional lead on our you-centric Career Map - it’s all about growth! This team leader is assigned our most complex project work and is expected to lead efforts across teams, both internal and external as necessary to fulfill scope. This individual mentors and directs more junior team members, and may have direct supervisor responsibility for a small team. One Project Manager to rule them all … my preciouuuuuuus …
This role will report into our Director of Corporate TI, partnering with local teams, as well as reaching out across a variety of Topgolf business units to define, implement, and enforce global standards.
o Work with our business partners to figure out what needs to get done, and then with the appropriate delivery teams to document their needs and feedback.
o Lead interface with internal and external audit, representing the rest of our technology organization.
o Prepare detailed project plans and schedules to meet project goals, revising as necessary.
o Engage necessary resources, defining roles and responsibilities within project team.
o Responsible for all high-level project documentation and ongoing communications.
o Manages day-to-day operational aspects of projects, including scope, schedule, budget, and quality.
o Implement pragmatic controls processes minimizing bureaucracy.
o Guide technology associates in following correct control procedures.
o Prepare and implement efficient compliance reporting mechanisms.
o Leverage easy to understand metrics that drive resolution.
Lead Technology Innovation and the business in defining and implementing project best practices.
Advise and mentor more junior team members.
Interview new team member candidates. Weed out the weak and hire the best via mortal combat, or whatever mildly more appropriate means are available to you at the time.
5.91+ years’ experience in project management
Experience designing and implementing technology compliance projects from scratch
Proven ability to influence and lead others in a multi-team environment
Experience applying project management best practices in the absence of entrenched standards
Hospitality or restaurant industry experience preferred
o Knowledge of technology general controls
o Create and maintain project schedules in MS-Project or similar tools; managing task dependency, resourcing, milestones, etc.
o Understanding of SDLC processes, both Agile & Waterfall
o Ability to establish credibility with business and IT stakeholders and become a trusted partner
o Experience leading software rollouts
o Release/change management
o Vendor Management
o Mind reading
o Analytical thinking
o Strong customer focus
o Cat herding
o Organizational and administrative skills
o Microsoft Office Suite (Project, Word, Excel, PowerPoint, Visio)
o Project Web, SharePoint, or other online work collaboration tools
o Written and verbal communication skills
o Time management skills
Bachelor’s degree or equivalent experience
Formal training in PMBOK, PRINCE2, or another project management principles
PMP Certification a plus, but not required
Topgolf inspires the connections that bring people together for unforgettable good times. Whether it's a date night, girls' night, family outing, happy hour, work breakfast, lunch hour or any other kind of hour, Topgolf makes socializing a sport – literally. Through the premium experience of Play, Food and Music, Topgolf is inspiring people of all ages and skill levels – even non-golfers – to come together for playful competition. Topgolf also brings interactive experiences to the community that facilitate shared moments and deep relationships through Topgolf U golf lessons, weekly leagues, The Topgolf Tour competition, KidZone parties, social and corporate team-building events, and the World Golf Tour (WGT) app. Each venue features high-tech, climate-controlled hitting bays for year-round comfort, delicious food and beverage, live events, music, hundreds of HDTVs and outstanding hospitality. With 31 venues entertaining 10.5 million Guests annually and the world's largest digital golf audience, Topgolf is creating the best times of your life both in-venue and online. To learn more about Topgolf, follow @Topgolf or visit www.topgolf.com.