Project Manager - Operational Recovery

Job Locations US-TX-Dallas
Position Type
# of Openings
8750 North Central Expressway


The Project Manager of Operational Recovery is responsible for collecting and analyzing business metrics to identify and/or predict issues that are negatively affecting venue performance. This position reports directly to the Senior Director of Operational Recovery.

Key Responsibilities

  • Analyze data and reports to identify trends and insights that will influence business decisions
  • Work closely with operational and functional teams to identify current and future data trends / issues / resolutions
  • Monitor metrics and make recommendations for changes (adding / removing metrics, etc.)
  • Act as a project manager when required to ensure specific portions of projects are moving forward as desired
  • Consult with stakeholders on understanding requirements and details associated with business performance
  • Create presentations, graphs, dashboards or other visualizations of results for different audiences
  • Provide explanations and/or training to any systems, reporting or process change outputs from analyses
  • Develop trusted partnerships with home office and venue management teams

Key Qualifications


  • 5+ years of business analyst or business consulting experience
  • Mastery in excel, SPSS or other data manipulation software


Nice To Have's:

  • Bachelor’s degree in Finance, Marketing, Business, Mathematics, Statistics, Information Systems or Computer Science or equivalent relevant experience
  • The ability to access, manipulate and understand data structures across multiple platforms
  • The ability to perform advanced analytics (correlations, regressions, linear and non-linear modeling, etc.)
  • The ability to visualize and present complicated analyses for the general population to understand
  • The ability to multitask across different projects or analyses
  • The ability to operate in ambiguous environments and remain effective
  • The ability to be self-directed and generate schedule based on operational needs
  • The ability to generate creative or unconventional solutions to problems
  • Strong understanding of standard business practices and operational/financial metrics
  • Strong attention to detail
  • Strong oral and written communication skills
  • Strong working knowledge Oracle, SQL, SaSS, and Business Intelligence database structures
  • Strong working knowledge of additional Microsoft Office products (Access, PowerPoint, Word, Sharepoint)
  • Strong drive towards taking action and delivering results


Today, Topgolf continues to blend technology and entertainment, golfers and non-golfers, children and adults – to create an experience that makes socializing a sport for everyone. No matter the occasion or who you share it with, we believe every great time starts with play, is fueled by food and beverage, moved by music and made possible through community. Every Topgolf venue features dozens of high-tech, climate-controlled hitting bays for year-round comfort, a chef-inspired menu for year-round deliciousness and hundreds of Associates eager to help create the moments that matter. 

Topgolf is truly everyone’s game, with 40 venues entertaining more than 13 million Guests annually, original content shows, next-gen simulator lounges through Topgolf Swing Suite, the global Topgolf Tour competition, pop-up social experiences like Topgolf Crush, Toptracer technology as seen on TV, and the world’s largest digital golf audience. 


Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.


Topgolf does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf and will be processed accordingly without fee.




Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Interested in a different position? Join our talent pipeline for general consideration.