What You’ll Do
The Team Lead helps their team provide best-in-class service with hospitality for our Guests. By working with, training and coaching our Associates, the Team Lead ensures our Guests have the best time of their lives.
Team Leads have general operational responsibilities related to running the venue (opening/closing, managing shifts, etc.) but they make sure these never interfere with the Guest Experience.
Additionally, Team Leads may be responsible for assisting with other specific business functions. This might include (but would not be not limited to) hiring, Associate development and training, ordering and inventory management, facilities maintenance, and marketing.
How You’ll Do It
What We’re Looking For