Campaign Operations Specialist

Job Locations US-CA-San Francisco
Position Type
# of Openings
100 California St


The Campaign Operations Specialist will work directly with the Partnerships, Marketing, and Technology Innovation departments within Topgolf to ensure that we execute digital media campaigns strategically and flawlessly across our growing network of sports entertainment venues.  This position is responsible for ad trafficking and reporting across a global network of media formats including high visibility LED displays, guest-facing digital signage, our proprietary television channel, radio, and gaming apps. The Campaign Operations Specialist will also be responsible for various technical advertising related initiatives including software update testing and new product/feature feedback.


Key Responsibilities

  • Create, implement, maintain, and analyze digital media campaigns in the Topgolf ad server
  • Coordinate with account management and marketing teams to obtain digital assets, update campaigns as requested, address concerns and make creative suggestions to improve the guest experience & deliver against KPIs
  • Work closely with programmatic and direct sales team to respond to RFPs, create programmatic deals and ensure creative quality is held to high standard
  • Develop a deep understanding of third-party data platforms and incorportate insights into media buys
  • Document department standard operating procedures; identify inefficiencies and ways to improve operations workflow
  • Become an expert in our network of systems and work with our engineering and product teams to test hardware/software updates and new products related to advertising initiatives by troubleshooting and debuging issues


Key Qualifications

  • Bachelor's Degree, preferably in Advertising or Marketing, Communications, Sport Management, Business, Information Technology, or a related field of study
  • 2+ years professional experience in digital advertising ecosystem (ad serving, trafficking, programmatic, SSPs, DSPs) required
  • 1+ years managing a high volume workload and projects with tight deadlines across a distributed team/company required
  • Strong attention to detail
  • Exceptional communication skills for working with multiple departments
  • Organized with the ability to prioritize and manage multiple projects at once
  • Understanding of ad serving concepts
  • Intermediate level of Excel (filter, formulas, pivot tables)
  • Proactive at problem solving, anticipate needs and provide solutions when issues arise
  • Ability to learn quickly and adapt in a high-growth environment
  • Ability to work in a team environment as well as independently

Travel Requirements 5% travel may be quarterly for face to face with team in SF


About Topgolf Media

Based in San Francisco, Topgolf Media creates and distributes advanced media content, enabling the Topgolf community to experience the best times of their lives. The division enhances in-venue golf games as well as creating experiences outside of the venues with apps, websites and virtual experiences. In addition, Topgolf Media cultivates relationships with global partners, sponsors and ambassadors to promote innovation within the Topgolf brand. 


Topgolf Media provides an intimate, fast-paced, collaborative environment that combines its love of sports, entertainment and lifestyle to produce quality content. We have a top-notch team that strives for the best and we are looking for others who prioritize quality and innovation. Our goal is to create compelling experiences to engage Topgolf fans of all walks in new, innovative ways.



The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.


EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.  As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.


Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.


Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.


Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.




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