Lead QA Analyst (Mobile Games)

Job Locations US-CA-San Francisco
Position Type
# of Openings
100 California St
Hidden (60019)


Topgolf Media is looking for a QA Lead Analyst to be responsible for executing test cases, monitoring project resources, and recording and reporting bugs. Assist in leading the QA team to manage the day-to-day activities of QA team members, including scheduling and managing ongoing projects. Also conduct employee training and evaluation and may provide support during the hiring and onboarding process. Assist the QA team in assessing current testing needs and schedules and determine staffing needs to effectively conduct the testing. They also oversee team members’ work to ensure that they adhere to specifications. Assist the QA team in maintaining detailed documentation related to the software or system.  The ideal candidate will be a high-energy achiever with excellent attention to detail, communication skills, and documentation skills.

Key Responsibilities

  • Analyze the design of features and improvements to identify edge cases and balance issues.  Write comprehensive test plans derived from specs, emails, and conversations
  • Assists in recruiting new staff, conducting interviews and evaluate potential candidates
  • Oversees projects to make sure work is scheduled based on priorities, risks and team strengths and assignment of resources across projects
  • Log, track, and assign bugs in a bug database, and follow up to ensure that issues are reviewed and addressed in a timely manner
  • Guide projects to completion, from the Development environment to Production.  Reviews and re-evaluates the test strategy to adjust for new information, changing risks, shifting priorities, and schedules
  • Oversees the creation and maintenance of test data and test documentation. Including interfacing with management and the development teams
  • Support Customer Service to help resolve field issues and maintain live products

Key Qualifications

  • HS Diploma, required
  • Bachelors Degree in Computer Science, preferred
  • 3+ years experience testing on PC and various mobile platforms including iOS, Android, and Amazon, required
  • 2+ years of experience with test management software (JIRA, Redmine), required
  • 3+ years of experience in a leading capacity of teams on a project with a size of 2 or more contributors, required
  • Ability to handle shifting schedules and multiple projects simultaneously
  • Excellent communication skills, both written and verbal
  • Responsibility and dependability 
  • Knowledge of bug tracking programs and software, especially JIRA
  • Experience writing and executing test plans and working with test plan programs and software, including TestRail
  • Strong bug isolation skills
  • Ability to motivate teams
  • Ability to define and prioritize short-term and long-term objectives for the teams and make necessary corrections under changing circumstances

About Topgolf Media

Based in San Francisco, Topgolf Media creates and distributes advanced media content, enabling the Topgolf community to experience the best times of their lives. The division enhances in-venue golf games as well as creating experiences outside of the venues with apps, websites, and virtual experiences. In addition, Topgolf Media cultivates relationships with global partners, sponsors, and ambassadors to promote innovation within the Topgolf brand.

Topgolf Media provides an intimate, fast-paced, collaborative environment that combines its love of sports, entertainment, and lifestyle to produce quality content. We have a top-notch team that strives for the best and we are looking for others who prioritize quality. Our goal is to create compelling experiences to engage Topgolf fans of all walks in new and inventive ways.

Our Games

WGT Golf ( and mobile app stores) is the #1 free golf game with over 450 million virtual rounds played and 5+ million mobile downloads. WGT Golf features 24 famous virtual golf courses including Bandon Dunes, Pebble Beach® and St Andrews. WGT Golf runs the annual Virtual U.S. Open in partnership with the USGA, and has partnered with NBC's Golf Channel and David Leadbetter. WGT Golf offers a range of virtual golf equipment from leading manufacturers, including Callaway, Cleveland, Nike, Ping, Srixon, and TaylorMade.

Equal Opportunity Employer

Topgolf Media does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees, or Human Resources. Topgolf Media will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Media and will be processed accordingly without fee.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.



The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.


EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.



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